Latest News

Tech success from DurhamWorks and Citizens Advice County Durham.

Date Posted: Nov 04, 2019

Last week 5 young people gained an apprenticeship with a global ICT company DXC through engaging with the Citizens Advice DurhamWorks programme.

The apprentices will be paid a whopping £14,500 per year to learn the skills necessary to work on their ICT Customer Service Helpdesk.

This programme was run in partnership with another DurhamWorks partner – Raw Digital, who supplied the industry expertise, whilst Citizens Advice County Durham supported the candidates with employability skills.

If you know someone who lives in County Durham and is 16-24 years old and who are not in Employment, Edu...


DurhamWorks Podcast Available now

Date Posted: Oct 11, 2019

DurhamWorks have launched 3 podcasts to provide additional information and support to those who may be interested in DurhamWorks.

The three podcasts cover:

  • Employer support and job opportunities - This episode features The Park Head Hotel at Bishop Auckland and why Claire Gibbons, owner, has taken on three members of staff through DurhamWorks.

  • The journey a young person has taken whilst on DurhamWorks - from suffering from Paranoid schizophrenia to now having a job in which he can be proud of, Christopher Lambert tells us about his journey.

  • And finally, a parents perspective of how Dur...


World Mental Health Day

Date Posted: Oct 10, 2019

Thursday 10th October is World Mental Health Day.

The DurhamWorks employability training team at Citizens Advice recognise the importance of good mental health for their participants, which is why our 12 week SEED course concentrates on personal development and building self-esteem, as well as developing excellent employability skills.

We would like to share these comments, made recently by one of our learners:

“Since working with DurhamWorks, I have felt a strong sense of personal growth through the different interactions with staff and my peers that I did not find anywhere else.

Working with...


Service Desk Agent Apprenticeship Routeway

Date Posted: Sep 26, 2019

Service Desk Agent Apprenticeship Routeway

RAW Digital Talent have an exciting training course for those interested in being a service desk agent working on an IT helpdesk. We will be preparing participants for an assessment day for 20 live vacancies in Peterlee. Running Monday 7th to Friday 11th October in Peterlee, the course will cover IT help desk essentials, customer service and visits from industry as well as prep from the apprentice provider. Age is not a limit so 16-24 year olds all welcome. It is essential that participants have an A-C or equivalent GCSE in maths, and will need to pas...


Victoria's digital journey with RAW

Date Posted: Sep 23, 2019

Victoria Anderson has just completed the Digital Marketing Course with RAW Digital and with their continued support, she is looking forward to finding the perfect role for her.

"Before I did my digital marketing course with RAW, I was doing volunteering and looking for a full time job.

When I met with eve from raw digital, I was given so much information about the different course they had running at the time, it made it so much easier to choose a course and I was able to get a good understanding of what I would be learning.

From the start to finish, RAW digital has been so easy to deal wit...


Suffering from extreme anxiety to now accepting challenges.

Date Posted: Sep 10, 2019

Susan found out about DurhamWorks via a leaflet that was delivered through her door, and then a knock at the door from a member of the DurhamWorks team.

At the time she was living at her mums house with her twin brother. She was struggling with extreme anxiety and mental health issues, she had not been outside the house for about 3 years.

She agreed to come to Hillrigg house for a 1:1 appointment and discuss what DurhamWorks had to offer. At that time the programme Train Tracks was about to start and Susan was a perfect candidate. Debbie, one of our progression workers was called into the ro...


NE-AS lift David's Self belief and confidence

Date Posted: Sep 09, 2019

Debbie Cruddace, a DurhamWorks Progression Advisor has been working with a young man, David Robson, who was signed upto DurhamWorks after being on a supported Internship.

Debbie tells us of David's Journey through DurhamWorks and where he is now.

"David Robson was transferred to me after being on the supported internship – his mum was very keen to get him engaged in something positive- but he struggled. He started Catch 22, but didn’t feel stretched enough. He hit a very dark space in his life and his behaviour became a challenge.

We tried everything to try and re-engage him, until one day I...


Megan's Digital Journey with RAW

Date Posted: Sep 09, 2019

Megan Kime received job success after completing a course with RAW Digital Training.

Megan tells us all about her experience with RAW Digital and how they have supported her into employment.

"Before I started my Raw Digital Training course, I was seeking help from DurhamWorks as I was need of a job where I was guaranteed work and long-term career prospects.

When I first heard about the course I was really interested because I knew the training would help me gain extra skills to help me get into full time employment.

My first point of contact with the Raw Talent team was with Eve, who was s...


From stay at home boy to Lazer Quest challenger

Date Posted: Sep 06, 2019

Kieran Clarke didn’t often leave his house prior to signing up to DurhamWorks. Since signing up to the DurhamWorks Train Tracks programme, he has managed to make friends and start to build his confidence through team building games.

“I signed up to DurhamWorks and Jo visited me at home. She told me about Train Tracks and I was excited because this sounded exactly what I wanted to do.

I hadn’t done anything since I left college and I was scared to join in with others but Jo introduced me to Lucy and she told me all about what we would be doing.

I really wanted to make friends as I didn’t oft...


Job success for Adam thanks to RAW Digital

Date Posted: Sep 05, 2019

DurhamWorks participant Adam Beach has just landed a Digital Marketing Apprenticeship role after completing his training with RAW Digital Training.

After speaking about his new role, Adam told us, "RAW Digital Training is a fantastic company which focuses on the progression of young people in the North East hoping to develop a career in the digital industry. With various training workshops including Digital Marketing, Website Creation, Games Design & Development, and Cyber Security; young people have the opportunity to partake in developing their understanding of the digital world, which is u...